Renu Members

Thank you for joining Renu Lounge! Please click here to take a few minutes to review our member handbook. And click here to see a quick demo of our booking system. Below you’ll find some FAQs. If you have any questions or concerns, please email info@renulounge.com.

Most importantly:

  • Always reserve a room before entering

  • Check-in at the front desk when you arrive

  • Take note of the sauna at the time of booking (Grande or Venti)

  • If you’re booking during member hours, click Individual Appointment > Member FOB hours (4th option down)

  • Keep track of the time so you don’t run over

  • Please make sure the room is clean and ready for the next person, including shower and cold plunge

Booking FAQs

How Do I Create An Account?

If you purchased a membership or package, in order to use your vouchers you need to create an account. ***Make sure to use the same email you used to purchase.***

Nothing is available before 9am and after 1pm!(Members-Only Hours)

Most likely, you’re booking on the wrong calendar. Members hours are 6am-9am and 1pm-9pm. You need to use this calendar to reserve those times:

Facility FAQs

What should I wear?

Bathing suits are required to be worn in the sauna and cold plunge. Otherwise, keep it casual for the lounge.

BYOT (Bring Your Own Towel)

We will have a hand towel for you, but please bring 1-2 towels, WHITE preferable in the sauna (color can stain the wood!). We ask you always have one underneath you in the sauna, and however many else you’ll need to towel off or if you chose to shower afterwards.

Do I need to shower first?

Depends. If you’ve been in the sauna and want to use the cold plunge or lounge, YES. Or if you have any lotions, oils, or perfumes on your skin, we ask you to shower before any treatment. Use common sense to protect the equipment and keep it clean for everyone.

Stay hydrated

If you’re using the sauna, try to drink before you come and during your session. We have water for you, or you can purchase a drink.

Can I bring a friend?

YES, you can bring a friend to your sauna session for $15 or $25 if you want to do sauna and lounge.

Should I do the treatments or lounge first?

It’s up to you! We have a lot of great things in the lounge and we invite you to spend as much time as you want there. If you aren’t planning on showering, you may want to come early to use the lounge then do your treatments.